Most orders are shipped within 24 hours. In the event we are unable to ship
your order within 2 business days, we will notify you by email with the expected
We do not drop ship. All customers must have their packages shipped
to their credit card’s "Bill-To" address. Exception is made for customer with a
PO box billing address.
We ship all orders by carriers listed on the shipping options unless the
product is too large for parcel carriers, in which case they will be shipped by
a truck line. Shipping charges calculated through our catalog are estimates.
Actual shipping charges may be lower or higher depending on delivery address
location. If actual shipping charges are more than 2% higher than the
calculated shipping charges, we will request your approval before shipping. If
you do not agree with the final shipping charges, we will cancel the
order. YOUR CREDIT CARD WILL NOT BE CHARGED UNTIL YOUR ORDER IS
If you order more than one item, it is likely that the actual freight will be
less than the amount on your checkout form. If that occurs, we will charge you
the lower freight amount.
Free shipping is offered on the following orders:
1. $150.00+ parts and accessories, except for 26”, 27”, and 700C
2. $250.00 + parts and accessories, including all sizes of
3. Free shipping is not offered on bicycles or tricycles.
If your order qualifies for free shipping, we will send you an adjusted
invoice by email before shipping.
Refused or Undeliverable Shipments: Customers are
responsible for shipping charges incurred by us for shipping to an undeliverable
address or for refused merchandise.
Pricing: All prices and availability are subject to change